VISION
To be recognised as a trustful partner in the Industry delivering the products and services from our specializations.
MISSION
EPI INDUSTRIES Family of Companies is an industrial service provider specialized in a wide range of high-quality mechanical engineering components and associated technical and logistics services that bring value-added solutions to our customers looking for their satisfaction and trust.
PURPOSE
«Help the industry build a sustainable future»
CORPORATE VALUES
This is a fundamental value in guaranteeing the achievement of our long-term vision: winning the trust of our customers. This implies striving to fulfil our daily commitments as an essential premise in attending to the needs of others.
We believe in the social responsibility that all organisations must exercise to help create a fairer and more balanced world. This must be expressed by displaying an ethical attitude to our staff, customers and suppliers and all our stakeholders, and as such, we have set up an internal ethics policy and make every effort to enforce its provisions.
Family of Companies promotes diversity, based on the philosophy that each company and person needs its own identity and the ability to understand and interpret the reality of our environment. EPI INDUSTRIES Family of Companies aims to reinforce diversity as a symbol of wealth in order to build a better world.
We believe it is essential to generate work environments and design professional projects that will permit the creation of teams that can rise to the challenge of working in harmony. It is possible to go further and overcome the most interesting challenges by uniting efforts.
In a fragile and vulnerable environment, we consider our responsibility to align our business projects with social, environmental and economic sustainability. Our goal is to share, learn and spread our sustainable experiences with all employees and stakeholders around us with the challenge to achieve a better world.
We have the strong conviction that no project can progress without a relationship that is based on more than simple rationality. Many factors in human dynamics are nurtured and developed based on a culture of the feeling of belonging and the feeling of responsibility and loyalty to shared ideas.
GUIDING PRINCIPLES
- A CUSTOMER-ORIENTED APPROACH:
This is the constant focus of our organization. We organize our resources with the purpose of satisfying the needs of our customers.
- MID-LONG TERM FOCUS:
Our Family of Companies mentality allow us to design and understand our strategies and value propositions as commitments that must be maintained in the mid and long-term with our portfolio of customers, suppliers and partners in general.
- INNOVATION:
Evolution needs a clear commitment to innovation in new products and services developed within the company or learned from outside it, to allow our clients to have the latest products available on the market.
- TEAM-BUILDING:
Only through a clear vocation to train and create learning opportunities for our personnel will we be able to guarantee our customers a better service each day.
- EXCELLENCE:
Our entire customer management and service model is based on a solid vocation for excellence in each of our processes, with the ultimate aim of guaranteeing our reliability and trust.
- PROFITABILITY:
Our companies must generate profitable business models to guarantee maximum stability and security in the services we offer our clients.
CENTRAL SERVICES
EPI INDUSTRIES Family of Companies has a group of Functional Areas that carry out their activities with a view to supporting all the Group’s companies and projects.
These activities are carried out by EPISER and they share the common goal of guaranteeing the quality, efficiency and customisation of its services with the objective of fulfilling business units and companies needs.
These Functional Areas currently include Administration (Accounting, Finance and Human Resources), Technology (Software, Hardware and Communications), Supply Chain (Logistics, Quality Control), Quality Assurance and Corporate Image.
The result of all these Functional Areas is the design and implementation of an advanced, dynamic, transparent corporate management model that helps the entire organisation to rise to the challenge of continuous improvement and constant professionalism.
We should mention the use of tools such as the EFQM (European Foundation for Quality Management) Model, the BSC (Balanced Score Card), the Quality and Procedures Manuals based on the ISO 9001 standard, the Canvas Model, the Data Warehouse and the complete proprietary design of ERP to permit our staff to achieve the professional “state of the art” in the company’s sector of activity.
EPI INDUSTRIES WORLDWIDE
We have a strong position in the Iberian market and subsidiaries in 5 countries. We serve our products to industrial customers from more than 35 countries, covering all types of industries.
